Official Dvg brand logo of smart home factory, manufacturer of KNX and Zigbee wall control panels

Payment Terms

Our payment terms for OEM and product orders — clear and consistent for every buyer.

Accepted Payment Methods

We offer flexible payment options to accommodate buyers worldwide:

  • T/T (Telegraphic Transfer) — Bank wire transfer to our company account. Preferred for orders above $5,000.
  • Stripe — Accepted for sample payments up to USD 500.
  • Trade Assurance — Secure payments via Alibaba Trade Assurance for qualifying orders.

Standard Payment Schedule

For all OEM and product orders, the standard payment terms are:

  • 30% deposit — Due upon order confirmation to initiate production
  • 70% balance — Due before shipment, after QC photos and packing confirmation

Sample Orders

Sample orders require full payment upfront. PayPal is accepted for sample payments up to USD 300. For larger sample invoices, T/T bank transfer is required.

Invoicing

A proforma invoice (PI) is issued upon order confirmation and includes:

  • Itemized product list with quantities and unit details
  • Total order value and shipping costs (if applicable)
  • Payment instructions and banking details
  • Expected production and shipping timeline

A commercial invoice and packing list are included with every shipment for customs clearance.

Currency

All invoices are issued in USD. Payment is accepted in USD only.

Questions?

For shipping-related questions or to request a specific delivery arrangement, contact us and we’ll respond within 24 hours.

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