contact us
We'd Love To Hear From You
if you want to anything about smart home,please feel to contact us,our team will send you the answers in 30 minutes.
Find us Here
- Chen Wenli Industrial Park,
- Guangming District, Shenzhen, China
Get In touch
- +852 558-375-92
- +86 138-2871-8286
- Mon- Sat: 9am- 8pm
Send a Maiil
- info@dervirga-smart.com
- Mon- Sat: 9am- 8pm
frequently asked questions（FQA）
Where do your main chips come from?
Our important chip suppliers mainly come from the world’s best manufacturers.
Do you provide customized solutions?
Yes, we can customize production according to your requirements.
Can I order samples before placing a bulk order?
Yes, we accept sample orders from users.
What kind of transportation methods do you offer for goods？
We ship smart home products worldwide, shipping costs and delivery times vary depending on your location.
What region is your software platform server located in?
Our software platform servers are distributed across multiple regions to ensure high availability and low latency. The specific server locations include:
North America: We have data centers in the United States and Canada to serve North American users.
European region: We have data centers in multiple European countries (such as Germany, France, UK, etc.) to ensure compliance with local data protection regulations.
Asia Pacific region: We also have servers in the Asia Pacific region (such as Singapore, Japan, Australia, etc.) to quickly respond to user needs in that area.
Can your product be designed in multiple languages?
Our product not only supports multiple national languages but also offers a customizable language feature to meet the needs of different users. If you have specific requirements or suggestions for customized languages, please feel free to contact us at any time.